Store policies
Shipping
Last updated: September 24, 2026
Shipping area
ShearStore currently ships only to addresses in the 48 contiguous United States. We do not currently ship to Alaska, Hawaii, US territories, PO boxes, or APO/FPO addresses. International shipping is not currently available.
Standard shipping
Standard ground shipping is free on orders shipped to eligible addresses in the 48 contiguous states. There is no minimum order amount.
Processing
Orders are generally dispatched within 2 business days after payment is received. Orders are processed and shipped Monday through Friday; weekends and US national holidays are not business days. An order placed on a weekend or holiday begins processing the next business day.
Delivery
Standard shipments generally arrive 3–7 business days after they ship. This is an estimate, not a guaranteed delivery date. Carrier, weather, holiday and other transportation delays can affect delivery.
Carriers and tracking
Orders may ship by UPS or USPS. We select the appropriate carrier and service for each order. We email tracking information when it is available. Standard shipments generally do not require a signature unless otherwise indicated or selected.
Expedited shipping
When available, expedited shipping methods are selected during checkout, where the applicable price is calculated and displayed. The customer pays for optional expedited shipping. Not every expedited service is available for every destination or order. If you choose a paid or expedited shipping service, that original shipping charge is not refunded on a change-of-mind return, consistent with our Return Policy.
Address accuracy
You are responsible for entering a complete and accurate shipping address at checkout. If you notice an error, contact info@shearstore.com promptly. We cannot guarantee an address change once an order has been processed or shipped.
Lost or damaged packages
If a shipment appears lost, arrives damaged, or tracking shows it delivered but you cannot locate the package, contact info@shearstore.com. We will work with the carrier to investigate, and when appropriate we will arrange a replacement or a refund.
Questions
Email info@shearstore.com. ShearStore.com is operated by Nisbat Industries, LLC DBA ShearStore.com.